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Office Managerbeginner
Dental Front Desk Mastery
Transform your front desk into a revenue-generating powerhouse. This course covers phone skills, scheduling optimization, patient experience management, and the art of creating a welcoming environment that converts callers into loyal patients. AI phone and scheduling tools are integrated throughout.
4 Chapters19 Lessons3 Exams4 weeks
$297one-time
Full lifetime access
Self-paced learning
Certificate of completion
AI tutor support
Counts toward Certified Dental Office Administrator
Course Curriculum
- The new patient phone call: scripts that convert inquiries to appointments
- Handling price shoppers and insurance questions on the phone
- Phone etiquette and professional communication standards
- Call tracking and conversion rate optimization
- AI call analysis and coaching tools for front desk teams
- Chapter 1 Exam
Topics Covered
front deskpatient experiencephone skillsschedulingcustomer service
AI Tutor Included
Every course includes access to the AI Business Tutor. Ask questions about any lesson, get personalized explanations, and practice business scenarios relevant to your specific situation.
Certification Track
This course counts toward:
Certified Dental Office Administrator (CDOA)5 courses required · 88 hours